Only part of the leather market has a lot of “unspoken rules”

Mr. Wei, a citizen of Jiangsu, was very depressed recently. He ordered a set of "Italian calf leather" sofas, only the backrest and sofa seating surface were made of leather, but the merchants called it a leather sofa because the "human contact part is leather" according to the rules. , Refused to refund. "Did I spend 38,800 yuan and bought a half-leather half-faux leather gadget?"

More and more angry, Mr. Wei later complained to Consumer Association 12315. Eventually, Consumers Coordination found that the merchant had failed to fulfill its obligation to inform during the sales process. After coordination, the merchant compensated Mr. Wei for 8,000 yuan. However, reporters have visited our city's furniture market for several days and found that there are many "unspoken rules" in the leather sofa market, which is difficult for ordinary consumers to identify.

Most leather sofas are actually covered with animal leather

The reporter found in the investigation that "the part where the human body contacts is leather" is called a leather sofa, which is an "unspoken rule" in the industry. A salesperson in the Jiajiaai furniture market told reporters bluntly, "As long as there is a layer of leather on the surface of the sofa, it can be called a leather sofa, so we sell leather sofas." And more businesses will It is implicitly stated that ordinary sofas are not all made of leather, "for example, the back is not necessary", most of the so-called leather sofas are actually only covered with animal leather on the surface of the sofa, "and this is a part of human contact, we also It ’s called a leather sofa. "

According to the relevant national light industry standards, all leather sofas are sofas covered with natural animal leather except for the bottom of the sofa seat. The sofa seating surface, front of the backrest, the upper surface of the backrest and the inner side of the armrest and the upper surface of the armrest are all natural. The sofa covered with animal leather can only be called the "main part leather sofa". But whether it can be called a leather sofa is not indicated. "Because there is no artificial nature, and consumers like to buy leather," Miss Chen, an industry insider, said, "the part of the human body that touches the leather is called the leather sofa" has become the industry's underlying rule.




Miss Chen also said that due to the improvement of the current sofa manufacturing process, many imitation leathers are very close to real leathers in terms of texture and color difference. "It is basically invisible to the naked eye. If the merchant does not make a detailed explanation on the signage and during the introduction, it is difficult for ordinary consumers to distinguish between full skin and half skin."

Imported leather sofa is less than 20,000 yuan, obviously not in line with reality

"A set of 10,000 yuan guarantees the import of cowhide from Italy." This is the sentence most heard by reporters in the investigation. But according to the owner of a well-known brand store, even the leather can be divided into "pigskin, sheepskin and cowhide", and the cowhide can be subdivided into "yellow cowhide, green cowhide, buffalo cowhide, calf cowhide and The first and second layer "," The cost difference of these skins ranges from hundreds to thousands. The important thing is that the pigskin is rough and the sheepskin is thin and light. As a sofa, there is a big difference in strength and feel from the cowhide. "She said that these Once the differences are dealt with by the merchant's process, it is difficult to distinguish quickly without careful discrimination.

What needs more attention is that, in order to cater to the needs of consumers, many merchants refer to the domestically produced leather as imported cowhide. The person in the industry said that in fact, imported leather sofas accounted for only a small part of the domestic market. "Even our set of sofas, which are more expensive, can only be called the domestic first-level yellow leather, and those A sofa called imported leather under 20,000 yuan is obviously unrealistic. "For this reason, the industry insider reminded that when merchants advertise their products as" imported leather, "they can ask for relevant import documents. "All imported leather materials must have original customs declaration form."

Consumers Association reminds that you must ask for material description when buying

The staff of the Consumer Association of our city said that according to the mandatory standards of the "Furniture Instruction Manual" formulated by the state, furniture sold in the market must be equipped with an instruction manual. The instruction manual should contain the original furniture materials, specifications and dimensions. Article 19 of the Consumer Protection Law also clearly states that operators should provide consumers with real information about goods or services, and must not make misleading false propaganda. "So consumers must read carefully, ask for the instruction manual and product material introduction before buying. When buying a sofa, ask which parts belong to the cortex and which cortex belong to."

For the explanation of the term “chaos” in the sofa market today, the Consumers Association staff reminded that requesting material descriptions is the key evidence for rights protection. "When signing the contract and filling in the invoice, the seller is required to specify the cortex and the place of origin. If necessary, you can ask the shopping guide to draw a floor plan of the sofa to mark the specific location and use it as a supplementary agreement."

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