Home monitoring needs to improve user experience
In recent years, as the pace of life has accelerated and living standards have improved, people's desire for security has become more urgent. More and more video surveillance products are now being used in homes, creating a promising market for companies in the industry. According to a recent survey, well-known brands like Hikvision, Samsung, and Jiaxinjie have launched home monitoring solutions, aiming to capture a larger share of the consumer market.
What is home monitoring? It refers to the use of network technology to connect home-based surveillance systems—such as video, audio, and alarm systems—and send the collected data to other devices like smartphones, laptops, or 110 alarm centers. With the growing awareness of security and the increasing availability of the internet, more people are becoming concerned about their family’s safety. The development of information technology and the evolution of living environments have further boosted this trend. Home monitoring, which integrates seamlessly with IP networks and offers real-time remote video processing, has gained popularity among consumers. The domestic market for such products is growing at an impressive rate of around 20%, indicating huge potential.
However, despite this growth, the market share of home monitoring in China remains relatively small. According to Wang Shiming from Shenzhen Hui Rui Tianyan Technology Co., Ltd., the current market share of home monitoring products in China is less than 1%. This shows that the sector is still in its early stages and has a long way to go before reaching its full potential.
Yao Guoliang, Deputy General Manager of Shenzhen Jiaxinjie Technology Co., Ltd., pointed out that while demand for home security is increasing, the deployment of home monitoring systems remains challenging. Network cameras are expected to grow rapidly, but video surveillance based on 3G is still in testing phases. Due to the large amount of data and signal flow involved, home monitoring requires the installation of gateways and cameras, making it technically complex and difficult to develop.
Moreover, several challenges hinder the widespread adoption of home monitoring. One major issue is network vulnerabilities. In March 2014, CCTV News reported that hackers exploited weaknesses in popular network cameras, gaining access to users' homes and streaming live footage online. This incident sparked public concern and highlighted the risks associated with home monitoring systems.
Another problem is false positives. Many video alarm systems currently have a false alarm rate exceeding 90%, which causes significant inconvenience for users. Additionally, high-definition surveillance leads to increased storage requirements. While clearer images are preferred, the massive data generated by HD footage poses a challenge for average users.
User experience also needs improvement. Despite the wide range of IP camera products available, many suffer from poor performance, such as slow access between different network providers or complicated setup processes. Users expect simple, "zero-configuration" solutions that allow them to use devices without technical knowledge. Poor user experience can significantly affect product satisfaction and sales.
Looking ahead, home monitoring is likely to evolve into a key component of smart home systems. As 3G and 4G technologies become more widespread, mobile phones are becoming the ideal platform for remote home monitoring. High-definition surveillance, accessible through wired or wireless connections, will make home monitoring more convenient and integrated into daily life.
Danale, the world’s only provider of plug-and-play video cloud services, is helping improve the user experience. With Danale, users can register an account, add devices, and manage them from any device—smartphones, tablets, computers, or TVs. Their cloud services include features like network optimization, cloud storage, cloud push, and cloud sharing, addressing many of the shortcomings in current IP camera solutions and enhancing the overall video surveillance experience.
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