Common troubleshooting for dome cameras

1. The ball machine is energized without action, no image, the indicator light is not bright . Check if the power cable is connected incorrectly. If the connection is wrong, please connect the power cable according to the correct method.

• Check the power supply for damage: if the power supply is damaged, replace the power supply that has not been damaged.

• Inspect the fuse for damage: replace the fuse that is not damaged if it is damaged.

·Check if the power cord is in poor contact: If the contact is poor, reconnect the power cord or replace the power cord.

2. There is self-test on power, there is image, can't control · Check the address code of the dome and the baud rate setting is wrong: if there is any error, please set the matching address code and baud rate.

· Check that the protocol settings are correct: if there are errors, please set the corresponding agreement.

• Check if the RS485 control line is connected correctly: if it is wrong, please connect it in the correct way.

3. Self-test cannot be performed, there is image but accompanied by noise . Check if mechanical failure: Please correct the internal mechanical structure of the dome. If the camera is tilted, please correct it.

·The power supply may not be enough: Please replace the power supply that meets the requirements, and try to put the switching power supply near the dome.

4. The image is unstable . Replace the qualified video cable and check if the video cable is in poor contact.

·The power supply may not be enough: Please replace the power supply that meets the requirements and try to put the switching power supply near the dome.

5. Blurring

• It is possible to focus on the manual state, control the dome or call any preset position, and the dome can resume auto focus.

·The transparent cover is dirty, clean the transparent cover 6. The ball machine control is not stopped or delayed

· Check if the matching resistance of the ball machine at the farthest point is added. If the ball machine far from the control is not added, please add a matching resistor.

·The power supply may not be enough: Please replace the power supply that meets the requirements and try to put the switching power supply near the dome.

1.with 3000 square meter factory about 35 workshop workers and 25 office workers.

2.More than 20 sets of advanced machines with more than ten years domestic trade experience  and international trade experience.

3.Manufacture and supply good quality automatic doors

4.With ISO 9001 Certification and many others certifications

5. Excellent DC brushless motor , high wear-resistant qualities wheels and reasonable structure design makes it more stable, quiet, longer life

6.Our Service system is perfect


Controller Dimensions : 85×124×600mm

Weight :12 kg

Maximun leaf weight :150 kg

Open range : 70°~115°

Closing speed : 10~43 cm/s

Door hold time :0.5~10 seconds

Main Power :AC 220V~250V,50~60 Hz

Maximum current :1A

Maximun motor power:55W

Wait Power :14W

Fuse :Minimum 3.5 ASlow

Operating Temperature : -30℃ ~+50℃

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Shenzhen Hongfa Automatic Door Co., Ltd. , https://www.hongfadoor.com