Buying furniture, collecting installation fees, selling low-priced, high-priced assembly, controversy

Buying furniture, it is natural to install it in place after delivery. This may be a natural idea for many consumers, but is this really the case? The reporter found that some furniture sales do have another similar installation fee.

It is generally known that furniture is charged for installation fees. The collection of furniture installation fees is concentrated in some unknown brands and some idle wholesale markets. A few days ago, Zibo’s citizen, Ms. Wang, ate such a dumb loss, she was Zhoucunyi Furniture Market bought two sets of sofas, a coffee table and a TV cabinet, and paid a deposit of 700 yuan and a freight of 120 yuan. However, when the furniture was shipped to the house, Ms. Wang found that the TV cabinet was a piece of board and there was no finished product. When the transport personnel are required to install, the other party may need an installation fee of 200 yuan. This makes Ms. Wang and her mother feel a little angry when they hear it. Since it is the responsibility of the manufacturer to buy furniture, how do you still need to pay the money? The two sides could not negotiate, Ms. Wang asked for a refund of the deposit, and the furniture was not needed, but the other party refused to refund the deposit. Ms. Wang had to reluctantly agree to pay the installation fee of 80 yuan. This happened when Ms. Wang encountered this situation. Some sellers deliberately lowered the price to attract consumers when selling beds, TV cabinets, and furniture that needed to be reassembled. Actually, they would be responsible for, for example, installation and After-sales service and other services are kicked out, and when the problem is met, the consumer has to pay a dumb loss in this regard.
The state does not have a rigid requirement for furniture installation fees. The staff of the Zibo City Administration for Industry and Commerce 12315 complaining and reporting command center said that the country did not make hard regulations on the installation costs of furniture products, so the staff reminded consumers to buy large items like furniture. When valuable goods, be sure to ask the merchant before determining the purchase, such as shipping, installation fees, after-sales service maintenance, etc., how to stipulate, and then pay the deposit to purchase the goods, so as not to cause unnecessary trouble. (

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